Privacy Policy

1. Information We Collect

We may collect information directly from you, automatically through technology, and from third-party sources.

Personal Information

• Name
• Email address
• Phone number
• Phone numbers and SMS consent records
• Opt-in records and timestamps for all communication channels, including SMS and email
• Mailing address
• Billing address
• Shipping address
• Account information
• Business information
• Company name
• Ranch name
• Farm name
• Property information
• Dealer information
• Applicator information
• Employment-related information
• Communications submitted to Brush Bullet

Transaction Information

We may collect information related to purchases, orders, payment information, product registrations, warranty requests, shipping information, and customer service interactions. Payment information may be processed by third-party payment processors and is not stored by Brush Bullet except as necessary to complete transactions.

Property and Land Information

Customers may voluntarily provide information regarding property locations, acreage, land management goals, brush species, vegetation conditions, application objectives, and geographic information. Such information may be used to assist customers, improve products, and support applicator services.

Job Board and Applicator Network Information

Users who submit information through our applicator locator, job board, contractor network, or dealer programs may provide employment information, professional qualifications, licensing information, certifications, geographic service areas, and business credentials.

2. Information Collected Automatically

When visiting the website, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Referring URLs
• Website activity
• Session information
• Clickstream data
• Analytics information
• Geographic information derived from IP address

Compliance & Consent Records

When you place an order or submit checkout information, Brush Bullet records the acknowledgments you accept (age verification, Terms of Service and Privacy Policy acceptance, and the product label / PPE / pesticide-law acknowledgment) together with the date and time of acceptance, the version of the Terms in effect at that moment, your IP address, and your browser user agent. These records are retained as evidence of acceptance under the federal E-SIGN Act (15 U.S.C. § 7001) and applicable pesticide-product stewardship and regulatory requirements. They are accessible only to authorized Brush Bullet personnel and are not sold or shared for marketing.

3. Cookies and Tracking Technologies

Brush Bullet uses cookies, pixels, web beacons, SDKs, tags, and similar technologies to operate the website, improve performance, analyze usage, measure advertising effectiveness, personalize content, prevent fraud, and improve customer experiences. These technologies may be provided by Shopify, Google, Meta, email marketing providers, analytics providers, advertising platforms, and future technology providers.

4. How We Use Information

Brush Bullet may use information for business purposes including:

• Processing transactions
• Shipping products
• Providing customer support
• Managing dealer relationships
• Managing applicator networks
• Administering job boards
• Marketing and advertising
• Product development
• Research and development
• Business analytics
• Fraud prevention
• Regulatory compliance
• Legal compliance
• Protection of Brush Bullet's rights and property

5. SMS Messaging & A2P Compliance

By opting into our SMS messaging services, you agree to receive text messages related to Brush Bullet products and services, including order updates, shipping notifications, customer support, promotional offers (only when consent has been provided), and important company updates.

Opt-In & Consent

• You will only receive SMS messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws.

Opt-Out Instructions

• Reply STOP at any time to unsubscribe.
• You will receive one final confirmation message.
• No additional messages will be sent unless you opt in again.
• All opt-out requests are processed immediately.

Message Frequency & Content

Message frequency varies depending on your interactions with Brush Bullet. Messages relate to orders, customer service, requested information, and promotional communications when consent has been provided.

Help & Support

Reply HELP for assistance or contact us at info@brushbullet.com.

Carrier Information

• Standard message and data rates may apply.
• Carriers are not responsible for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers necessary to deliver the messaging services you have requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Brush Bullet implements appropriate safeguards to protect SMS consent records and customer communication preferences.

6. Agricultural and Land Management Data

Information regarding land conditions, vegetation management, brush species, application objectives, treatment plans, acreage, or similar operational information may be used by Brush Bullet to improve products, evaluate product performance, conduct research, develop recommendations, support applicators and dealers, and improve operational effectiveness. Brush Bullet may create aggregated, anonymized, or de-identified datasets derived from such information.

7. Artificial Intelligence and Business Analytics

Brush Bullet may utilize artificial intelligence, machine learning, predictive analytics, automated systems, and related technologies to improve products, analyze vegetation management data, improve customer support, improve marketing efforts, forecast demand, and conduct business intelligence activities.

8. How We Share Information

We do not sell personal information for monetary compensation. We may disclose information to:

• Service providers
• Payment processors
• Shipping providers
• Dealers
• Authorized applicators
• Marketing providers
• Technology providers
• Professional advisors
• Government authorities when required by law

We may share limited information with trusted service providers who assist in operating our business, including YoloNerd for email marketing, SMS communications, customer relationship management (CRM), and marketing automation. All service providers are contractually obligated to protect your information and use it only for the services they perform on our behalf. Text messaging originator opt-in data and consent will never be shared with third parties for marketing purposes.

9. Regulatory Compliance

Brush Bullet may disclose information when reasonably necessary to comply with laws, respond to legal requests, cooperate with regulators, address safety concerns, protect public health, protect property, and investigate misuse of products.

10. Marketing Communications

By providing contact information, you may receive product updates, dealer communications, applicator communications, promotional materials, industry information, and marketing communications. You may unsubscribe at any time. You may opt out of marketing emails using the unsubscribe link and opt out of SMS messages by replying STOP.

11. De-Identified and Aggregated Information

Brush Bullet may create, use, license, distribute, publish, disclose, and otherwise utilize anonymized, aggregated, statistical, or de-identified information for any lawful business purpose.

12. Data Retention

Information may be retained as long as reasonably necessary to fulfill business purposes, maintain records, comply with legal obligations, resolve disputes, and defend legal claims.

13. Data Security

Brush Bullet implements commercially reasonable safeguards to protect information. However, no system can guarantee complete security, and users assume the inherent risks associated with electronic communications.

14. Third-Party Services

The website may contain links to third-party services and applications. Brush Bullet is not responsible for third-party privacy practices.

15. Texas Privacy Rights

Texas residents may possess rights regarding personal information under applicable law. Requests regarding personal information may be submitted to Brush Bullet using the contact information below.

16. Changes to This Policy

Brush Bullet reserves the right to modify this Privacy Policy at any time. Changes become effective upon posting to the website.

17. Contact Information

Brush Bullet

100 Hackberry Trail

Canadian, Texas 79014

Phone: (806) 323-9921

Email: info@brushbullet.com

Website: www.brushbullet.com