Shipping Policy

Orders are generally processed within one (1) to five (5) business days after receipt of payment and order verification. Processing times are estimates only and are not guaranteed. Orders may require additional review or verification before shipment. Brush Bullet reserves the right to delay shipment when necessary for:

• Order verification
• Inventory review
• Fraud prevention
• Regulatory compliance
• Carrier restrictions
• Safety considerations

Brush Bullet utilizes various shipping carriers and delivery services. Available shipping methods may vary depending upon:

• Product type
• Order size
• Destination
• Regulatory restrictions
• Carrier availability

Brush Bullet reserves the right to select, modify, substitute, or change shipping carriers at its discretion.

Any shipping or delivery estimate provided by Brush Bullet is for informational purposes only. Estimated delivery dates are not guaranteed. Actual delivery times may vary due to circumstances beyond Brush Bullet's control.

Certain products may be subject to:

• Federal restrictions
• State restrictions
• Local restrictions
• Carrier restrictions
• Hazardous material requirements
• Agricultural regulations
• Environmental regulations

Brush Bullet reserves the right to refuse, restrict, delay, or cancel shipments if required by law, regulation, carrier policy, safety considerations, or operational requirements. Not all products may be available for shipment to all locations.

Customers are responsible for providing:

• Accurate shipping information
• Accurate billing information
• Accurate contact information
• Any information required for lawful delivery

Brush Bullet is not responsible for delays, additional charges, failed deliveries, or losses resulting from inaccurate information provided by the customer.

Unless otherwise required by applicable law, title to and risk of loss for products transfer to the customer upon delivery of the shipment to the carrier. Once a carrier accepts possession of a shipment, Brush Bullet is not responsible for:

• Carrier delays
• Lost shipments
• Stolen shipments
• Delivery interruptions
• Weather-related delays
• Transportation disruptions

Customers must promptly report lost, stolen, damaged, or missing shipments. Brush Bullet may assist customers in communicating with carriers; however, Brush Bullet does not guarantee carrier reimbursement, recovery, replacement, or claim approval. Carrier investigations may be required before any resolution is considered.

Customers should inspect all shipments immediately upon delivery. Claims involving damaged shipments should be reported within five (5) business days of delivery. Brush Bullet may request:

• Photographs
• Shipping labels
• Packaging materials
• Product information
• Carrier documentation

Failure to provide requested information may affect claim eligibility.

Brush Bullet shall not be liable for delays resulting from:

• Weather events
• Natural disasters
• Wildfires
• Flooding
• Government actions
• Labor disruptions
• Carrier interruptions
• Supply chain disruptions
• Customs processing
• Transportation failures
• Regulatory restrictions
• Force majeure events

Customers who refuse delivery of a shipment may be responsible for:

• Return shipping charges
• Restocking fees
• Carrier fees
• Additional handling costs

Any refund associated with a refused shipment shall be governed by the Brush Bullet Warranty, Returns & Refund Policy.

Where international shipping is offered, customers are solely responsible for:

• Customs duties
• Import taxes
• VAT
• Regulatory compliance
• Import permits
• Brokerage fees
• Government charges

Brush Bullet does not guarantee that products may be lawfully imported into any jurisdiction. Customers are responsible for determining applicable import requirements.

Certain products may be affected by:

• Extreme heat
• Extreme cold
• Freezing temperatures
• Environmental conditions during transit

Brush Bullet reserves the right to delay shipment when weather conditions could adversely affect product integrity, safety, or quality.

Requests to modify shipping information after an order has been submitted may not be possible. Brush Bullet is not responsible for losses arising from requested address changes after shipment processing has begun.

Brush Bullet shall not be liable for delays, interruptions, shortages, failures, or inability to ship resulting from circumstances beyond its reasonable control.

Brush Bullet reserves the right to modify this Shipping Policy at any time without prior notice. Updated versions become effective upon posting to the website.